Privacy
Privacy Policy
Andiova is designed to help sellers create payment links, collect buyer details, and track payment-related activity. This page explains how information may be collected, used, and protected.
Last updated: 2026
1. Information we may collect
We may collect information provided by sellers, businesses, and buyers when using the platform. This may include names, phone numbers, email addresses, business details, payment link details, buyer form responses, payout bank information, and transaction-related records.
We may also collect technical information such as device data, browser information, pages visited, and usage activity to help improve reliability, security, and user experience.
2. How we use information
We use information to create and manage payment links, process payment-related actions, collect buyer details, support seller operations, communicate important updates, improve the platform, prevent misuse, and support payout readiness checks.
We may also use information to provide customer support, resolve disputes, detect fraud, enforce our terms, and comply with applicable obligations.
3. Payment and payout information
Payments may be processed through third-party payment infrastructure. We do not use buyer payment card details for purposes outside payment processing.
Payout-related information such as bank name, account number, account name, wallet status, payout requests, and verification status may be used to support withdrawal and payout workflows.
4. Buyer information collected by sellers
Sellers may choose to collect buyer details through default fields, custom questions, Google Forms, or external forms. Sellers are responsible for using buyer information properly and only for legitimate business purposes.
Buyers should review any external form or link before submitting personal information.
5. Sharing information
We may share information with service providers who help us operate the platform, such as payment processors, hosting providers, communication tools, security tools, and analytics providers.
We do not sell personal information to advertisers.
6. Data security
We take reasonable steps to protect information from unauthorized access, loss, misuse, or disclosure. However, no online service can guarantee absolute security.
Users are responsible for keeping their phones, email accounts, passwords, transaction PINs, and business access secure.
7. Data retention
We may keep information for as long as needed to provide the service, maintain records, resolve disputes, prevent fraud, comply with obligations, and improve the platform.
Some transaction and payout records may need to be retained for operational, security, or compliance reasons.
8. User choices
Users may contact support to request updates, corrections, or deletion of certain information where possible.
Some information may not be deleted immediately if it is needed for legal, security, fraud prevention, transaction, or dispute-resolution purposes.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we make changes, we may update the date on this page or notify users through appropriate channels.
Questions about this policy?
Contact Support at zealsdevltd@gmail.com.